Our Services

Leadership Development


Leadership Development

Impactful Behaviour Change

Leadership isn’t just a title; it’s a responsibility that impacts every facet of your organization. Oliphant’s Leadership Development services are designed to cultivate the capabilities of both emerging and established leaders with a focus on driving sustainable and strategic adjustments in individual and team behaviours. We work with you to build high-impact, relevant learning and development solutions that produce meaningful and measurable results. We create custom solutions unique to your needs and aligned with your business goals to support individual, group, team or organizational development.


Nurturing Leaders: our Approach





Learning & Development Solutions

Think of us as an extension of your team and a valued partner in learning and development. Identifying the business goals and the behaviour changes you require; we customize the right solution to meet the unique needs of your business and learners.

As a certified Instructional Designer and Master Trainer, you can feel confident that the learning solution will engage and inspire your learners to produce meaningful change both for them personally and for your organization.

HR Leadership Ontario

Neuroscience HR Leadership

Neuroscience & Leadership Development

Discover the transformative fusion of neuroscience and leadership development. We leverage the power of brain science to elevate your leadership programs and propel your organization forward. By delving into the science of decision-making, and understanding the neural basis of emotions, leaders gain an edge in making informed choices and fostering emotional intelligence. Embracing the brain’s plasticity to reshape behaviours, fostering adaptability and innovation. Experience a new era of leadership development, where neuroscience paves the way for more effective, empathetic, agile leaders. Unleash the potential within your team today.


We customize our programs to meet your needs.


We offer a variety of blended learning solutions, virtual and in-person. Build, scale and deliver leadership competency and accountability across your entire organization:


  • Leadership Development/Workshops: Our interactive workshops widen the capacity of individuals to perform efficiently in leadership roles. We focus on developing and honing critical competencies designed around the organizations short-term and long term strategic goals.
  • Supervisor Skills Development: Enhance and nurture new Supervisors with the crucial skills and confidence required to lead and inspire successfully while delivering exceptional results for the business.
  • Emerging Leader Development: Targeted programs to identify and nurture high-potential employees primed for leadership roles. Learners build their leadership and business acumen skills supported by strategic frameworks, practical tools and on the job application to build a strong foundation for exceptional leadership.
  • Team Enablement & Efficiencies: Strategies designed to optimize team performance. Building trust, improving operating efficiencies, enabling autonomy, creating a culture of accountability.
  • High Performing Team Enablement: Techniques and methodologies aimed at transforming teams into highly engaged, collaborative, optimized, efficient groups.
  • Employee Engagement: Strategies and practices to boost morale, improve interpersonal relationships, work quality, productivity, and customer satisfaction.
  • Lunch & Learns: Informal, interactive sessions that promote continuous learning and skill development. Bite size learning nuggets with a deep dive into one core skill or behaviour providing learners with practical, easy to implement habits driving behaviour change post workshop.
  • Conferences: Larger-scale events focusing on leadership trends, best practices, and deepening personal connections.
  • Executive Coaching: One-on-one coaching sessions to refine top-tier leadership capabilities and strategies.
  • Group Coaching: Collaborative sessions designed to address shared challenges and foster peer-to-peer learning.
  • Strategic Planning: In-depth planning sessions that align day-to-day operations with long-term organizational goals.

  • “Heather would be an asset to any organization looking to take their talent to the next level!”

    In my two years of collaboration with Heather, she’s proven herself invaluable. Leading initiatives such as competency profiling, talent review, and manager training, her expertise is evident. Furthermore, her Executive coaching sessions consistently garner outstanding feedback. Heather’s unwavering passion for HR and her commitment to excellence is a testament to her capabilities. Having her on board guarantees an uplift in talent development and strategy.

    – Petroula Tsiribis, Vice President
    People Success

  • “Heather is a highly motivated leader who designs and delivers great training programs.”

    Her energy and dedication to improving learning and changing behaviours is incredible. She’s been a huge asset in remodelling training initiatives that meet the needs of all stakeholders.

    – Director, Operations

  • “Heather works with a “can-do” attitude that’s infectious and with a collaborative style that gets great results.”

    Heather is a detailed thinker who can see both the big picture and the intricate parts of the process. She thoughtfully leads teams who build learning programs that keep the end-state in mind as well as the Learner’s needs and abilities. Aside from Facilitation and Instructional Design, Heather is also a brilliant Executive Coach, Leader and Business Partner. Her drive and determination have had a positive impact at all levels of the organization.

    – President


Frequently Asked Questions


How do you identify and support my company’s learning needs?

We conduct a comprehensive discovery with you and your key stakeholders to identify the unique needs of your company and your learners. We start with the end in mind and work backwards. Our model and approach systematically identify the business goals, culture, competencies, behaviours, skills, attitudes, and mindsets so we can address and solve the real issues impeding your results. Our process ensures that the right learning solution is provided to sustain long-term results for the business and ensures that your employees are equipped with the right skills, knowledge and confidence required for sustained growth and success.

What is your Strategic Approach to Exploring Our Business Needs?

Our comprehensive process will take you on an exploratory journey through the following:

Assessment Phase: Begin by conducting a thorough analysis of the company’s current state. Engage with key stakeholders, including executives, managers, and employees, to gather insights on existing skills gaps, performance challenges, and growth opportunities.

Define Objectives: Collaborate with leadership to define clear learning objectives aligned with the company’s strategic goals. Identify the specific skills, competencies, and knowledge areas that need enhancement to drive business success.

Audience Segmentation: Segment the workforce based on roles, departments, and skill levels. This segmentation ensures that learning solutions are tailored to the unique needs of different employee groups.

Learning Methods: Choose appropriate learning methods that match the company’s culture and resources. This could include a mix of workshops, online courses, on-the-job training, mentoring, and more.

Content Creation: Develop or curate learning content that addresses the identified gaps. Ensure the content is relevant, engaging, and easily accessible to learners.

Feedback Loop: Establish mechanisms for continuous feedback from employees and managers. Regularly assess the effectiveness of learning initiatives, and make adjustments based on feedback and evolving business needs.

Technology Integration: We leverage nudge technology to transition learners from insight to habit building for impactful behaviour change. Our technology platforms track and manage learning experiences. This facilitates data-driven insights into employee progress and areas needing improvement.

Pilot Programs/Proof of Concept: Test learning interventions with a small group of employees before full implementation. Use pilot results to refine the learning approach and address any unforeseen challenges.

Implementation: Roll out the learning programs across the organization, considering scalability and phased implementation if necessary.

Measurement and Evaluation: Continuously measure the impact of the learning initiatives against predefined objectives. Gather data on performance improvements, employee engagement, and other relevant metrics.

Adapt and Evolve: Learning needs evolve with the changing business landscape. Regularly revisit and adapt the learning strategy to ensure it remains aligned with company goals and employee needs.

Continuous Improvement: Use insights gained from ongoing evaluation to refine learning strategies, update content, and optimize the learning journey for employees.

How do you measure the impact of the learning and development investment?

We leverage a technology platform that is easy to implement, helping us to demonstrate the behaviour changes, measure progress and sustain the investment in employee training and development initiatives. We believe in aligning behaviour change with real business impact as much as you do.




Inquire About our Leadership Development Services


Unlock your team’s potential and elevate your business success. Begin your transformative journey with us today. Use the form below, or call us at (905) 880-8790 to learn more.



Unlock your TEAM’S SUCCESS start the conversation TODAY

Contact Us ➝